Question 1

What is CardFlow?

Accepted Answer

CardFlow is a learning platform built on flashcards with spaced repetition. It offers advanced tools such as automatic card generation, professional audio narration, smart quizzes and much more to make your studying more effective.

Question 2

How does spaced repetition work?

Accepted Answer

Spaced repetition is a scientifically proven technique that shows cards at increasing intervals. Cards you get right appear less often, while the ones you miss come back more frequently — which is what builds long-term memory.

Question 3

Can I use CardFlow offline?

Accepted Answer

CardFlow currently works online. An offline mode for the mobile app is in development and will be released soon.

Question 4

How do I create an account?

Accepted Answer

You can create a free account with your email or by signing in with Google. Just click "Start free" on the home page and follow the steps.

Question 5

I forgot my password — what now?

Accepted Answer

On the sign-in screen, click "Forgot my password". Enter your email and we'll send you a link to reset it. The link is valid for 24 hours.

Question 6

How do I delete my account?

Accepted Answer

You can request account deletion in your settings. All your data is permanently removed within 30 days, as set out in our privacy policy.

Question 7

What's the difference between the plans?

Accepted Answer

The Free plan covers the basics, with limits. Pro unlocks AI, audio narration and advanced features. The Business plan adds team features such as public pages and reports.

Question 8

Can I cancel my subscription?

Accepted Answer

Yes. You can cancel at any time in your account settings. You keep access to premium features until the end of the period you've already paid for.

Question 9

Which payment methods do you accept?

Accepted Answer

We accept credit cards, debit cards, PIX and bank slips. Every payment is processed securely.

Question 10

Is there a refund guarantee?

Accepted Answer

Yes. We offer a 7-day guarantee. If you're not satisfied, get in touch and we'll refund you in full.

Question 11

How does automatic card generation work?

Accepted Answer

The system reads the content you provide (text, summaries and so on) and automatically generates high-quality flashcards. You can review and edit them before saving.

Question 12

What is ElevenLabs narration?

Accepted Answer

It turns the text of your cards into high-quality audio using lifelike voices. Ideal for learning languages or studying while doing something else.

Question 13

How do quizzes work?

Accepted Answer

Quizzes are generated automatically from your flashcards. The system creates multiple-choice, true/false and open questions, so your knowledge gets tested in different ways.

Question 14

Can I share my decks?

Accepted Answer

Yes. You can share decks with other users through a link, or publish them on the marketplace for others to use.

Question 15

What is the Business plan?

Accepted Answer

The Business plan is built for organizations training their people. It includes a branded public page, an admin dashboard, progress reports and dedicated support.

Question 16

Can I create a public page for my company?

Accepted Answer

Yes. With the Business plan you can create a branded page where employees or customers can reach your training decks.

Question 17

How do I track my team's progress?

Accepted Answer

The admin dashboard shows detailed statistics per user: cards studied, accuracy, study time and progress in each deck.

Question 18

Does CardFlow have a mobile app?

Accepted Answer

Yes. CardFlow is available for Android and iOS as well as on the web. Your data syncs automatically across every device.

Question 19

Is my data safe?

Accepted Answer

Yes. We use SSL/TLS encryption and secure storage with Supabase, and we follow security best practices. Your data is never sold to third parties.

Question 20

Can I export my data?

Accepted Answer

Yes. You can export your decks as PDF or request a full copy of your personal data, as provided for by data protection law.

Frequently asked questions